When you arrive abroad, and switch your phone on, it should automatically roam and find a service provider for you. If this doesn’t happen, you need to do a “manual roam”. Information on how to do this will be in your phone instruction booklet.

Voicemail abroad –

In some countries you can access your voicemail as you do at home by dialling 901. In other countries you will need to interrupt your greeting by keying * and entering your PIN. If your destination is not a direct dial country, you need to dial 1780 free from your handset before you go. You will then get a text with your personal voicemail retrieval number. If you forget to call 1780 before you go abroad, you can alternatively dial +44 7802 090100 to get the number sent to you.

Voicemail abroad –

To access your voicemail messages while you are abroad, you need to set up a personalised security code before you leave. To do this: Call 121 from your handset and follow the instructions. Some countries will allow you to dial 121 or 242 to access your messages. Others will ask you to call a number.