3G - 3rd Generation of mobile networks, providing video calling, browsing and faster download speeds - up to 7 times faster than GPRS (General Packet Radio Service).

BlackBerry - complete wireless solution for always connected email where the network ‘pushes’ your email to your device.

Bluetooth - enables you to wirelessly connect to mobile phones, computers and other devices to send and share information.

Data Card - provides access to email, the Internet and internal systems when slotted into your laptop.

Data Connectivity - refers to how you can connect devices to each other, either wirelessly or by cable.

GPRS - General Packet Radio Service offers ‘always-on’, higher capacity, Internet-based content, enabling services such as colour Internet browsing, e-mail and multimedia messages.

IMEI - International Mobile Equipment Identifier is a 15-digit number; it’s unique to your mobile phone and can be found on the back of your phone or by typing *#06# on your phone.

MMS - Multimedia Messaging Services means you can send pictures and video to other MMS devices.

PIN - Personal Identification Number can prevent other people making calls on your phone. Check your phone user guide on how to set up a security PIN.

PUK - Personal Unblocking Key. If you enter your PIN number incorrectly 3 times the phone will become blocked. To unblock the phone you need to obtain your 8-digit PUK number.